Instant Tragedy

Customer Service FAIL

Smiling

 

Now Regretsy has been having an issue with Paypal. After Wil Wheaton linked a post where Regretsy was pretty much screwed by PayPal they IMMEDIATELY went into damage control posting on the PayPal Blog.

Wait a min… you screwed this charity and you are smiling about it?

Yup, they left the Director of Communications smiling picture up as if to say. SCREW YOU for catching us stealing from you.

But if you look at their main page…

 

 

 

He is frowning as if to say. I’m sorry that we got caught and it won’t happen again.

Nice snow job PayPal.

Now PAY THE PIPER!

That’s Tragedy!

 

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1 comment - What do you think?  Posted by Sean D - December 6, 2011 at 12:29 pm

Categories: Instant Tragedy   Tags:

Hiding in plain sight.

Sometimes it is necessary to put everything out where somebody could see it. But then people started to read my words and some wanted sunshine and lollipops. Life isn’t sunshine and lollypops. It is hard work and misery. It is laughter and luck. It sure as hell isn’t easy.

Recently, I’ve had to reexamine priorities and what I wanted in my world and life.

My wants and needs outweigh my time and money. So I cut back on some things and worked harder on others. It is paying off.

Someday, I will be able to write without fear of reprisal, but until that day, know that I am still around, waiting for another joyous moment with friends and family.

With love and hope….

Sean

Be the first to comment - What do you think?  Posted by Sean D - November 1, 2011 at 3:13 pm

Categories: General, Hate is bad, Instant Sean, Instant Tragedy, Life   Tags: , ,

Attention Morons : A post about idiots and common sense.

Yesterday I had the time to go get a new set of glasses.  I have a prescription but not for sunglasses. So I wanted to be able to look cool and see.  So I went to a local eyeglass store in the mall.  I wasn’t in a hurry because Joanna wanted to look at the different frames and do what is annoying to me but necessary.  TRY EVERY DAMN FRAME IN THE PLACE!

So the manager, a young woman with stylish glasses, is helping an older couple, getting their glasses / contacts done.  I went out to the car to get my spare prescription form and when I came back the fireworks began.

“I need to know where my glasses are,” the older woman started.  “I left it with the man who works here.”

The manager asked for a receipt or some form of paperwork to show that they actually left it.

“He never gave me one. I just bought a $600 pair of glasses here, you should be able to find my glasses that you weren’t able to repair.  They were $300,” the woman continued.

The manager went and tried to find the glasses but were unable to.

Joanna looked at me and I thought it was almost time to find mall security as the woman’s voice approached the tone where only small children and purse dogs could hear.

“My husband and I are physicians, are you calling me a liar,” the woman continued her rant as the manager scurried to the back to try and see if they were in the back.

Now this is where the husband, while more people are pouring into the store, quietly told his wife to just calm down, that everything would get straightened out.

But the woman ranted and ranted asking for the girls supervisor and then the number to the corporate office before ranting and raving out the door.

“We’ll be back, but not to buy glasses here.”

My wife’s first words as the manager started to turn red. “What a bitch!”

After apologizing for having to wait 38 minutes to be helped she took care of me and got my glasses ordered.

But let’s examine the problems here.

1. I don’t care if you and your husband are physicians.  My wife wanted to know where you work so we NEVER, EVER have to visit your practice because if you treat people like you treated this manager, we’d end up dead! It doesn’t matter where you work, who you work for or how you work.  What matters is a piece of paper that is a RECEIPT!

2. Husband, get control of your woman. If she wants to scream like a banshee, send her out into the mall to buy a new pair of shoes or go across the way to the pet store and buy her a MUZZLE! No person deserves to be yelled at like a child because your wife was a snooty irresponsible woman.

3. How would you like it if I walked into your place of business, telling you that you owe me something that you don’t. Evidence? Nope , don’t have any. All I have to do is raise my voice and make a scene.

“Where are the drugs you promised me? You’re a PHYSICIAN DAMMIT, where are my pain pills?”

Yeah that’ll work.

Look guys and gals. The economy sucks, money is tight and the only thing that is keeping us from total insanity is treating each other politely and with courtesy.

If you don’t like it, take your business elsewhere and stop RUINING/DELAYING my life.

Agree or disagree? Meet you in the comments!

1 comment - What do you think?  Posted by Sean D - June 27, 2011 at 8:27 am

Categories: Instant Tragedy   Tags:

My greatest generation is gone.

The Greatest Generation was filled with some of the greatest people that I grew up with and respected, Walter Cronkite, Joe DiMaggio, Charles Shultz, but they all pale to my grandmother.

She was a speech pathologist and brought me into some of the greatest stories in my life:

Making me stand in front of a room filled with college co-eds at 7 and watching girls flirt and make me blush as I wrote letters with my left and right hands.

Introducing me to a Hollywood star.

Made split pea soup in one of the first microwaves.

and many more…

She had been in poor health dealing with a aortic aneurysm.  I went and saw her when she went into the hospital and it was like thirty years ago when she first was sick.  Grandma Horowitz was a teacher at Adelphi University and a speech and hearing center that she built from the ground up.  After some trouble she was given some drugs and I was going up to see her. My grandma was tall and strong. She knew nothing she couldn’t debate, or argue or reason out.  She was strength in not only my eyes, but my soul.

“Don’t be frightened Sean, for your Grandma looks a little different. Just remember why you love her,” my mom said as we walked into the house that she lived in with my Grandfather for over 40 years.

Gone was the tall, upright woman who knew now pain, knew no struggle that she couldn’t defeat.  The medicine to fix her eyes, had stolen her bone density as a side effect and a once tall woman did not stand.  A woman I could hardly recognize was in her place. A woman who struggled to stand, who once stood tall.

I had promised my mother that no matter what, I wouldn’t cry.

“All the kids know your strength Sean, they will follow your lead. If you don’t cry, they won’t. You have to be strong for your grandmother,” she said with a strong arm on my young shoulder.

While the other kids ran to her. I fell back.  Mom told me later that I stood strong and tall.

For a couple of minutes.

Then it started.

First, the bottom of my lip started to quiver.

Then a tear fell.

And I was done.

I was strong, when I needed to.  I ran to Grandfathers study and my stern Grandfather was there.

And I cried, I cried like the fawcets were all unleashed.

My Grandfather looked at me and his stern face fell.

“She’s still your Grandmother Sean, give her a kiss and tell her how much you love her,” he said as he handed me his handkerchief.  “I’ll go make some snacks. I’m so glad to see you (Grandfather’s nickname for me I’d put it here but then I’d never hear the end of it, and ONLY he could call me that).”

I went over and hugged my Grandmother, and she told me that she was ok.

But I have that same fear.

And I’m going to be strong.

I’m thinking about the day when in my eyes, my Grandmother changed forever.

But though sick she continued learning and teaching.

And the lesson I wish to share with you is this.

Don’t forsake your children. Don’t forsake your grandchildren. Forget the past, the mistakes, the disappointments.  Just remember the times when your brother slurped down the world’s worst split pea soup because the recipe grandma used for soup wasn’t tailored for the microwave.  Don’t remember the times when you disappointed her by leaving college for a job in radio.  But remember the day when she glowed because she was able to listen to you and the pride that she felt for you.  Don’t remember the times when she was sick , nay, remember the times that she was better.   Don’t remember the fights over which grandchild she loved more, but remember that she loved you.  Don’t remember the bad times, for those times will eat you alive.  the fights over where she lived, just remember the Ranger games you watched together.  She told me once that she knew that the Rangers would win a pennant before she died.   And once again she was right.

I can’t cry.   I am numb and the pain I feel is incredible.  I’ve lost all my grandparents now.  My greatest generation is gone.

I miss her.

Leola Schaper Horowitz was 89.

2 comments - What do you think?  Posted by Sean D - September 28, 2010 at 8:15 am

Categories: Instant Sean, Instant Tragedy   Tags:

Goodbye Earl…

I’ve allowed people to be in my life because they always wanted something or I was the punch line of their jokes.  I played games, was loyal and had fun with them.   However I was always the butt of their jokes.  I wasn’t invited to come over except when they needed something and I was always the one who organized some sort of entertainment.

But , I’ve cut out the dead wood in my life and this weekend they proved to be dead wood.

Last year I stuck up for my ideals after I called them out for cheating.

And this year, this shameless people didn’t have the intestinal fortitude to even explain their omission.

They were cowards.

And they have been removed from my friends.

I will acknowledge them, I will say hi to them. But I will never trust them nor allow them to darken my life again.

You may think it is just a game.  But it also shows character. You can call it like you see it. But I call it chickenshit.

I don’t need friends like you, who are always inviting me to your house, but you never come to mine.

So I give up on you.  You are lost causes.

I have become a stronger man, because I have a wife who loves me and I don’t have your fake friendship to “depend on”.

Be the first to comment - What do you think?  Posted by Sean D - August 30, 2010 at 9:36 am

Categories: Instant Tragedy   Tags:

Have you thought of the following today?
Calling a lost friend? Smiling at a stranger? Laughing for no reason? Kicking someone you hate in the privates?

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